- SAFE, FAST, & FREE SHIPPING POLICY -
- - All paintings ship for Free to any worldwide destination via standard shipping from the U.S. Postal Service.
- - We ship most paintings from our location near New York City.
- - Domestic orders are usually received in less than a week from ordering.
- - International orders are usually received in about 2 weeks or less.
- - We keep in touch with you via phone or e-mail from the time you place an order til your painting arrives.
FREE Worldwide standard Shipping applies to delivery anywhere in the world for any painting.
All orders receive Free & Secure Worldwide Standard Shipping through the US Postal Service.
Most all our paintings are of a medium that they can be sent securely rolled in a tube or if they are on hard paper or a smaller size paper, we send them via a hard photo envelope. Insurance will be obtained on more expensive orders at no cost to the buyer.
We obtain delivery confirmation at no cost to you from the US Postal Service for all orders sent by them. This gives you the opportunity to know when your item shipped and when it will be delivered, as well as when it is actually delivered. UPS and Fed Ex also provide free place to place tracking for all packages sent through them.
Priority & Express delivery are at your choice and are charged at carrier rates. We do not profit from their costs.
Orders within the USA are typically received by you in less than a week upon sending. International deliveries take about 1-2 weeks, more or less. We send out paintings as soon as we can, usually less than 24 hours after we receive your payment. We send you an order confirmation e-mail and another e-mail when we send out your painting. And we follow up once you've received the painting.
Considering the below, please keep in mind that since 2004, when we started sending out paintings worldwide, 99% of them have never been lost or damaged.
Once we send your painting(s), the mail carrier and you are responsible for its safety and receiving. True African Art is not responsible for any loss, theft, damage, or for any reason non delivery of your artwork. However, we will provide proof that we sent your painting and will, in most cases, purchase delivery confirmation to track your painting(s) and in larger orders, we will purchase insurance. We will also provide customer service in helping you recover your artwork in any way possible, but we cannot be held responsible for any artwork damaged by the mail carrier upon arrival or lost by the mail carrier.
Considering the above, please keep in mind that since 2004, when we started sending out paintings worldwide, 99% of them have never been lost or damaged by the mail.
So you are safe with us! Thank you for trusting True African Art .com!