If for any reason your expectations are not met on a painting you purchase, you can return it within 60 days of purchase to receive a exchange, credit, or a refund. See our Easy Returns Page
for the complete details.
We have such good relationships with our artists that they offer their art to us at a low cost so we can sell at a low cost and thus return to them more
frequently to buy more paintings. We get a low price, you get a low price, and the artist gets more frequent returns on sales. Everyone wins!
Easily! From the "Paintings for Sale" menu, choose to browse by genre
or by artist name.
The artist name menu has every available painting, as well as sold artworks.
Once you find a piece you like, click the "Add to Cart" button right below the artwork. You will be taken to your shopping cart. Review your order, scroll down, then if have made your final decisions click "Check Out." "Check Out" is a secure encrypted area where you fill in your shipping details. Here you also securely enter your Credit Card details or pay via Pay Pal.
If paying directly by a Credit Card, click "Place Order" and an automated receipt will be e-mailed to you immediately confirming your order. If you choose Pay Pal, it will take you to their website where you can check out securely as a Guest without an account or sign in to pay if you are already a member.
We have a quick turnaround time between orders received and actually sent out. So we'll be in touch over e-mail to let you know when we will send out your painting, which is usually less than 24 hours after we received your order.
It means the painting does not have a set price to it and that you can suggest a price that you can afford for the artwork. "Make an Offer" is placed on
those paintings that are more larger or more skillful than others. It also indicates that the artist is of a well known, talented reputation. But
to be completely honest, we honor offers on almost all our paintings, regardless if they have a "Make an Offer" button or not.
You can learn more about Making an Offer here
or simply just send us an e-mail at TrueAfricanArt@GMail.com
with your request.
It should be noted that most offers are accepted when it is in the vicinity of the suggested, advertised price.
The listed price is a guideline for the price range of a painting. It thus helps you make a reasonable offer based on that price.
Yes, with an additional 10% off! Before your purchase, we'll match any online competitor's advertised price, including any other's private "Make an Offer" deals. The other company's painting must be in stock, the same artist, similar size and style, an original, and cannot be listed in E-bay.
for a Lowest Price Guarantee approval and we'll send you a Pay Pal
invoice with your new savings!
Yes, as it should be! Our Checkout area employs banking industry SSL https internet encryption standards. This means when you use Pay Pal
or your credit card on our site to make a purchase, your personal & financial information is safeguarded and protected. In both cases, we never see your credit card details. We are only passed on your actual payment, painting title(s), and shipping address.
is the worldwide Internet Standard for secure online purchasing. It is free for you to use. Our website is connected to their merchant services by passing onto us only your actual payment, shipping address and painting title(s). Pay Pal and our own Checkout do NOT show us your credit card information.
Just call us at 1.914.602.8037 to have us process your order over the phone or you can contact us
to send a USA money order. We do not accept checks or wire transfers.
Yes, with 0% interest, up to a year. After a year has passed, we will ask for completion of payment or we will have to start collecting interest at 15% a month. Or you can use Pay Pal's
"Bill Me Later" option.
Visa, Mastercard, American Express, and Discover.
Yes, for free! Contact us
to set up a time for us to call you.
We own and hold 90% of our African paintings for sale here with us in New York. We have a few African artists whose paintings we sell, but their
paintings we do not own or hold. Instead, the artists send the paintings from where they live These artists are: Abdul Badi's prints,
(from New York, USA), Kowie Theron
(from South Africa), and Peter Boateng
(from Chicago, USA)
No need to worry though. True African Art.com is in a trusted relationship with these artists. We interviewed them extensively before entering into
strict, signed contractual agreements with them. Their contracts also have strict processing procedures that protect you as a customer. For example,
we do not release the payment to them that you give to us until their painting arrives safely at your doorstep. We stand by these few artists on
consignment and if there is any problem with your order, rest assured, we will make it right. Thank you for trusting True African Art .com.
We purchase most of our paintings directly from our African artists, who we know personally, not from African galleries or commercial tourist attractions,
like other online stores have been doing for the past few years.
When buying art from us, you deplete an artists stock as a result. Eventually, we must buy more paintings from the artists. Thus, you enable
us to do repeat business with many of our African artists. We have returned to buy more artwork from some our painters over seven times now.
It is really you who is rewarding an artist’s talents and bringing extra care to their families in the not very easy economy of Africa. And you
own a lifetime's worth of a beautiful painting. So everybody gets something in return!
All are from artists from Africa. Many of our paintings come from Kenya, but we also have paintings in our collection from Congo, Ghana, Ethiopia,
Nigeria, South Africa, Tanzania, The Ivory Coast, The Cameroon, and Uganda.
Most paintings are one of a kind, painted by hand, fine pieces, created by artists living in Kenya. The Blue Rhino Maps
and some of Ti Jay's
artworks are prints. Thus, we have copies of each of them.
Established in late 2015, we also have a new section of in our header Menus called "Prints & Sold Art."
Here you can order many of our original paintings, available or sold, in a museum like quality print from the reputable Print on Demand website
Fine Art America. They are their own website, hosting over 300,000 artists and over a million images. These prints are often
at a fraction of the cost from the originals. On Fine Art America, you can choose your own print size, medium, and an option for framing or stretching.
Our artists and us receive a portion of the profits from the prints that you order.
Yes! We are currently selling prints of artists in agreement with a top of the line Print on Demand website, Fine Art America. You can go to
our Pages there by clicking this link
can view the same in our Prints area.
There you can choose a custom size, mat, and frame. The printed African artwork are at much lower prices than their originals, but retain most of
the fine quality in visual detail. If a painting print is not showing on Fine Art America, ask us and we should be able to add it.
No, most are not. Frame preferences are such a personal choice and vary greatly. Framing your own painting thus gives you complete customization of your painting with your own choice of the right mat and color, type, and size of frame you want. On the other hand, we do have a few dozen paintings that are framed or stretched. You can order them with or without these features. See our shipping section above for more details.
Many of our clients tell us that their art looks better in person than it did online because they get to see more of the texture. So if
you like it online, you will most likely love it in person! Our pictures of the paintings are taken accurately, but please note that, due to light, there may be slight differences. If after you have received the painting, you do not like it, you can return it
within 60 days. If you want more details on how a painting may look prior to your purchase, you can receive additional photographs of it.
Most pictures of paintings on the site do not include their borders, as these borders will be hidden when you get the painting framed by a third party. Some paintings, however, have their large borders measured in their total, but cropped out in their online pictures, such as some paintings by Martin Bulinya
or Albert Lizah.
These are meant though to be framed with these borders. Contact us
with any questions or to receive additional photos of paintings that would include their border.
They are there so that our copyrighted content is sourced to True African Art.com. The watermark is on the photograph of the painting, not of course
on the painting itself. Our
Terms and Conditions page
has details on our registered copyright. Basically, free sharing
is permitted, commercial or for profit use requires permission.