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- EASY RETURNS -
Try a painting in your home for 60 days!
If it doesn't suit your fancy or simply doesn't fit your home decor,
you can return it within 60 days for an exchange, credit, or refund.
We want the African art paintings you purchase from us to always exceed your expectations. However, if for any reason you are not satisfied with your original painting(s) or if it just doesn't fit your home decor, you can return it by mail within 60 days upon arrival for an exchange, credit, or refund of the full purchase price.
Shipping costs will be deducted from your total, unless the return is because of shipping damage, whereupon we will refund your entire amount.
Returned paintings must be in the same aesthetic condition they were sent in order to qualify for a return. In most reasonable cases, such as if the painting was lost or damaged in the mail, refunds are automatic. Please note that since 2004, when we started to send paintings worldwide, none of our paintings have failed to reach their receivers.
For our few artists on consignment, the return period is 5 days. This is so that they do not have wait the 60 days to receive the payment we collect from you for their paintings. We can let you know upon request if your painting is on consignment.
Please do contact us if you are making a return. See our Terms and Conditions for more formal details.
Thank you for trusting True African Art .com.